Privacy Policy & Notice of Privacy Practices

ETSI Health Clinic (Ending Transmission of Sexual Infections), located at 446 Effingham Street Suite 302, Portsmouth, VA 23704, is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). This Notice of Privacy Practices describes how we may use and disclose your protected health information (PHI) and how you can access this information.

Treatment: We use and share your PHI to provide, coordinate, or manage your healthcare and related services. For example, we may share information with specialists, labs, or pharmacies involved in your care.

Payment: We may share your PHI with your insurance carrier or other payers to process claims and obtain reimbursement for services.

Healthcare Operations: We may use PHI for quality improvement, staff training, compliance auditing, and other operational purposes.

Required by Law: We may disclose PHI when required by federal, state, or local law, including mandatory public health reporting for HIV, STIs, and hepatitis.

HIV-Specific Protections: Virginia law (§ 32.1-36.1) provides enhanced protections for HIV-related information. We will not disclose your HIV status without your separate written authorization, except as strictly required by law.

You have the following rights regarding your protected health information:

• Right to Access: You may request a copy of your medical records. Requests are processed within 30 days.
• Right to Amend: You may request corrections to your records if you believe information is inaccurate or incomplete.
• Right to an Accounting of Disclosures: You may request a list of disclosures of your PHI made in the past 6 years.
• Right to Request Restrictions: You may request that we restrict how we use or share your PHI. We will accommodate reasonable requests.
• Right to Confidential Communications: You may request that we contact you only in certain ways (e.g., only by phone, not mail).
• Right to a Paper Copy: You may request a paper copy of this Notice at any time.
• Right to File a Complaint: You may file a complaint with us or with the U.S. Department of Health and Human Services if you believe your rights have been violated. We will not retaliate against you.

All information submitted through this website is transmitted using industry-standard TLS (SSL) encryption. Our digital infrastructure is operated through HIPAA-compliant cloud services.

Cookies: This website may use session cookies for authentication and functionality. We do not use third-party advertising tracking cookies or share your browsing data with advertisers.

Analytics: We may collect anonymized, aggregate usage data to improve our services. This data cannot be used to identify you.

Third Parties: We do not sell, rent, or trade your personal or health information to any third party for marketing purposes.

If you have questions about this Notice or wish to exercise your rights, please contact us:

To file a complaint with HHS: hhs.gov/hipaa/filing-a-complaint